Tours for Unique Media & Design Inc.

ORDERS AND SCHEDULING

  • If you would like to order a tour please send an email to tours@uniquemediadesign.com or call us at (910) 526-7926.  

  • We will attempt to schedule tours within 24 hours of the order being placed.

CANCELLATIONS

  • Tours must be cancelled at least 24 hours in advance regardless of cause.  

  • Weather plays a large factor in what we do.  It is up to the realtor/customer to make the call on inclement weather.  If necessary we can come back and reshoot exterior photos for an additional fee.

DAY OF PHOTOGRAPHY

  • Properties are to be photograph ready upon our arrival.  Please see our Photography Checklist for additional guidance.

  • If a property is vacant all pets must be secured if not this could result in a reshoot fee.   Unique Media & Design Inc is not responsible for pets.

  • We allow an average of 30 to 45 minutes per property.  If a property takes an excess of 1 hour additional fees will occur.

  • If an agent/customer is more than 20 minutes late we will have to reschedule the tour and a reschedule fee will be charge.

TOUR PUBLICATION AND BILLING

  • Tours will be published within 24 hours or by the end of the following business day.

  • All accounts will be set up with a credit card on file or billed to company if approved prior to shoot.  Payment is due within 30 days of receipt of tour and or invoice.  If payment is not received within the 30 days a 10% late fee will be applied to the account every 30 days until invoice is paid in full.